Energy procurement

Most energy brokers are transactional. They'll get you a contract and move on. Utilizer is different. We're an independent energy consultancy with over 100 years of combined Australian energy market experience, and we're genuinely invested in the success of your business. Our experts do the heavy lifting, running a rigorous, full-market process, understanding the full gamut of your needs, negotiating on your behalf, and giving you clear, unbiased advice so you can make better energy decisions with confidence. But we don't just show up at renewal time. We're a long-term partner and advocate for your energy interests, helping you navigate the market, manage risk, and stay in control as your business evolves.

Always. Whether your contract is mid-term or coming up for renewal, there's almost always something worth knowing. Many businesses we speak to are on contracts that no longer reflect current market conditions, carrying more price risk than they realise, or simply not sure if they're getting the best deal. And if the timing is right, you don't necessarily have to wait for your contract to expire to make a move. Understanding your current position and what the market looks like now costs you nothing. We offer a no-obligation review to start that conversation.

Unless you're regularly testing the full market, it's difficult to know. Retailers will sometimes approach you directly with offers, but without competition there's little incentive for them to put their best price forward. And comparing a handful of direct approaches doesn't give you the full picture either. Utilizer runs a rigorous, full-market process that creates genuine competition between retailers, so you're getting the best available rate the market can deliver. That's the difference between feeling like you've got a good deal and actually knowing it. Of course, rate is only one part of the equation. Contract terms, risk profile, and flexibility matter too. But if rate is your starting point, a competitive process is the only way to benchmark it properly.

We start by getting under the skin of your business, understanding your usage profile, risk appetite, commercial priorities, and any non-cost objectives that matter to you. From there we run a rigorous, competitive RFP to the full market, assess every offer against your specific needs, and negotiate hard on your behalf before presenting you with a clear, independent recommendation so you have everything you need to make a confident, informed decision. The final call is always yours. And once you're contracted, that's not the end of our involvement. For most clients, procurement is the start of an ongoing relationship where we continue to support, advocate, and help you navigate whatever the energy market throws at you.

Yes, and it is one of the areas where Utilizer adds the most value. Managing energy across a large or complex portfolio is time-consuming, technically demanding, and easy to get wrong. We build a procurement strategy around your full portfolio structure, making sure every site is covered and every contract is optimised. You focus on your business. We make sure your energy is working as hard as it should be.

Gas and LPG have their own market dynamics, supplier landscape, procurement cycles, and contract structures, and they require a different approach to electricity. The east coast gas market in particular has seen significant pricing pressure in recent years driven by LNG export dynamics, which makes timing and contract strategy more important than ever. LPG adds another layer of complexity, with a smaller supplier pool and pricing influenced by international commodity markets. We bring the same rigorous, competitive process we apply to electricity procurement, but with the specific market knowledge each fuel type demands.

We charge a brokerage fee for our procurement services, and it's the same regardless of which retailer you go with. That matters because it means our recommendation is never influenced by who pays us the most. It's paid by the retailer you select, as part of its pricing and billing, so there's no additional invoicing or admin on your end. You get independent advice, and you know exactly what you're paying for it.

Energy markets are volatile, and the structure and timing of your contracts can have a significant impact on your costs over time. We assess your current risk profile, model different contract structures and pricing options, and help you understand the trade-offs between certainty and flexibility. Whether that means a fixed price contract, a load following strategy, or something in between, we'll recommend the approach that best fits your business's risk appetite and commercial priorities. And as market conditions change, we stay by your side to make sure your position remains sound.

The difference usually comes down to depth and continuity. A broker will run a process and move on. Utilizer takes the time to genuinely understand your business, stays involved beyond the contract, and treats your energy outcomes as an ongoing responsibility, not a one-off job. If a previous experience left you feeling like you were pushed through a process without much thought for your specific situation, we'd invite you to experience the difference.