About Utilizer
About us
Independent energy strategists, trusted since 2017. We take the complexity out of the energy market so businesses across Australia and New Zealand can make confident decisions about their energy.
Our story
Built to sit on your side of the table
We started with one belief: every business deserves clear, honest access to fair energy prices. Independent from day one, we built Utilizer to be the adviser who works for you, not the retailer.
Every client signs an authority that states our fee, so you always know exactly what we earn.
What makes us different
Independent advice you can actually check
Independent, always
We work for you, never the retailer, and you approve what we earn in writing. No hidden allegiances, no surprise fees.
The whole market
We compare the full market across electricity, gas and embedded networks, not a shortlist of preferred partners.
Embedded-network specialists
Deep expertise in the complex work most brokers avoid, from new developments to existing networks.
The full picture
Control, visibility and clarity
Every recommendation comes with the data behind it. Through the Empower Portal you see your whole portfolio in one place: usage, contracts, network spend and reporting.
One place to see everything across your portfolio, and one contact who knows all of it.
How we deliver
A proven process, start to finish
- 1
Needs assessment and data collation
We start by understanding your sites, usage and contracts, then gather the billing and interval data that puts real numbers behind the picture.
- 2
Assessment and negotiation
We analyse your current position and negotiate directly with retailers, so you know exactly where you stand before anything goes to market.
- 3
Competitive RFP
Retailers compete for your business through a structured tender. Genuine competition, not a preferred-partner shortlist.
- 4
Recommendation and approval
You get a clear, side-by-side recommendation with our fee stated in writing. Nothing proceeds without your approval.
Proof
Trusted by Australian businesses
87+
Net Promoter Score
100+
Years of combined team experience
1,705
Contracts under management
Net Promoter Score from Utilizer's 2026 client survey.
Our people
The people behind the advice
Our values
The values behind the advice
Client-first
Every value we hold is underpinned by putting your success first, the principle at the heart of everything we do.
Forward-thinking
Proactively seeking new opportunities for our clients.
Committed
Invested in our clients' energy success over the long haul.
Accountable
We take responsibility for our decisions, actions and results.
Transparent
Open, honest and transparent communication is our foundation.
Where we work
Servicing businesses across Australia and New Zealand
We're based in Melbourne and support commercial & industrial sites across Australia and New Zealand — select either to see more.
Recognition
Recognised by the industry
finalist
Customer Experience Person of the Year
Utility Awards 2026
Chris Koulianos
finalist
Best Customer Experience
AFR Energy Awards 2024
Meet the people behind Utilizer
Executive Team
Team Utilizer
Chris Koulianos
Lead Client Manager
Ask me about squeezing a better deal out of a tight tender
Doug Payne
Head of Growth
Ask me about growth, tenders, and the partnerships behind them
Andre Smith
Energy Support Lead
Ask me about getting a stuck query moving again
Claire Ridsdale
Finance Manager
Ask me about where every dollar actually goes
David Ritson
Senior Client Manager
Ask me about reading an energy bill like a detective
Glenda Dino
Senior Client Manager
Ask me about keeping a multi-site portfolio running smoothly
Jackie Wong
Tenders Analyst
Ask me about what separates a sharp tender from a lazy one
Jayanti Warsoo
Energy Support Officer
Ask me about untangling a messy multi-meter setup
Kevin Lumley
Energy Analyst
Ask me about the monthly market report, and what it says this month
Nisha Letchuman
Accounts Receivable Officer
Ask me about getting your invoices sorted without the headache
Patrick Simon
Energy Support Officer
Ask me about getting a new site connected, fast
William Teal
Energy Account Manager
Ask me about making a confusing invoice finally make sense
Cameron Rambert
Marketing Advisor
Ask me about communications strategy
Harley
Head of Pawsitivity
Ask me about belly rubs and treat logistics
Join us
We’re growing. Come build the future of energy with us.
We’re always looking for sharp, curious people who want to do energy differently, and stay to see it through.
FAQs
Your important questions answered
At Utilizer, we’re a leading energy consulting firm that puts your unique needs at the centre of everything we do. We don’t believe in one-size-fits-all solutions. Instead, we take a proactive approach, utilising our in-depth knowledge of Australia’s energy market to find the right strategies for your business. Our commitment is to deliver the most effective, sustainable, and financially responsible energy solutions, giving you the critical edge you’re looking for - and none can match what we do.
An energy broker is a transactional provider that is primarily focused on helping you to find an energy supply agreement. You experience limited transparency, knowledge-sharing or value. In contrast, high quality energy consultants provide comprehensive, long-term solutions that align with your unique business priorities. At Utilizer, we exemplify the value of an energy consultant with our client-centric approach. From strategic market assessments to environmental reporting, every service is designed to support your goals and drive lasting results.
Many businesses are grappling with rising energy costs and growing pressure to transition to renewable electricity sources. Utilizer empowers you by exploring long-term renewable Power Purchase Agreements (PPAs), on-site renewable generation, and other cost-effective strategies that lower expenses while increasing your renewable energy commitments. We’ll find the right balance to achieve both financial savings and sustainability.
At Utilizer, we provide comprehensive support for businesses across every Australian state and territory and in New Zealand, offering tailored solutions for electricity, natural gas, and LPG. Our expertise ensures that you receive the right energy resources and strategies to meet your specific needs, no matter where your business is located.
Our 2026 client survey returned a Net Promoter Score of 87+. These scores reflect our commitment to providing tailored, high-quality energy solutions that meet your business needs and exceed expectations. We continuously work to enhance client satisfaction, ensuring we deliver exceptional service every step of the way.
Get started
Ready to take control of your energy?
Talk to an independent Utilizer specialist. No obligation, just clear advice on where you could save.