About us
Independent energy strategists who show you exactly what we earn. We help Australian and New Zealand businesses take control of their energy, on their terms, since 2017.
Our story
Built to sit on your side of the table.
We started with one belief: every business deserves clear, honest access to fair energy prices. Independent from day one, we built Utilizer to be the broker who works for you, not the retailer.
Our journey
Small beginnings, national reach
- 2017
The honest start
Founded in Melbourne on a simple idea: businesses deserve clear, unconflicted energy advice, and a broker who shows exactly what they earn.
- Grassroots
One bill at a time
We went direct to small businesses, cutting real costs and earning trust the slow way, referral by referral.
- Scaling
Word spread
Demand outgrew us fast. The team and the expertise deepened across procurement, embedded networks and renewables.
- Today
1,000+ businesses, AU & NZ
An independent partner with 100+ years of combined experience, and the same promise we started with.
What makes us different
Independent advice you can actually check
Independent, always
We work for you, never the retailer, and you approve what we earn in writing. No hidden allegiances, no surprise fees.
Performance guarantee
Our engagement is no-cost and no-obligation. If we can't put you in a better position, you walk away owing nothing.
The whole market
We compare the full market across electricity, gas and embedded networks, not a shortlist of preferred partners.
Embedded-network specialists
Deep expertise in the complex work most brokers avoid, from new developments to existing networks.
How we deliver
A proven process, start to finish
- 1
Needs assessment & data collation
We start by understanding your sites, usage and contracts, then gather the billing and interval data that puts real numbers behind the picture.
- 2
Assessment & negotiation
We analyse your current position and negotiate directly with retailers, so you know exactly where you stand before anything goes to market.
- 3
Competitive RFP
Retailers compete for your business through a structured tender. Genuine competition, not a preferred-partner shortlist.
- 4
Recommendation & approval
You get a clear, side-by-side recommendation with our fee stated in writing. Nothing proceeds without your approval.
At our core
Client-First
Every value we hold is underpinned by putting your success first, the principle at the heart of everything we do.
Forward-Thinking
Proactively seeking new opportunities for our clients.
Committed
Invested in our clients' energy success over the long haul.
Accountable
We take responsibility for our decisions, actions and results.
Transparent
Open, honest and transparent communication is our foundation.
By the numbers
- 1,000+Businesses guided
- 100+ yrsCombined team experience
- 92+Net Promoter Score
- 90%Client satisfaction
Our team
Meet the people behind Utilizer
Team Utilizer
Chris Koulianos
Lead Client Manager
Doug Payne
Head of Growth
Andre Smith
Energy Support Lead
Claire Ridsdale
Finance Manager
David Ritson
Senior Client Manager
Glenda Dino
Senior Client Manager
Jackie Wong
Tenders Analyst
Jayanti Warsoo
Energy Support Officer
Kevin Lumley
Energy Analyst
Nisha Letchuman
Accounts Receivable Officer
Patrick Simon
Energy Support Officer
Rue Mukotora
Utilities Analyst
William Teal
Energy Account Manager
Harley
Head of Pawsitivity
Where we work
Servicing businesses across Australia and New Zealand
We're based in Melbourne and support commercial & industrial sites across Australia and New Zealand — select either to see more.
Your important questions answered
Who are Utilizer?
At Utilizer, we’re a leading energy consulting firm that puts your unique needs at the centre of everything we do. We don’t believe in one-size-fits-all solutions. Instead, we take a proactive approach, utilising our in-depth knowledge of Australia’s energy market to find the right strategies for your business. Our commitment is to deliver the most effective, sustainable, and financially responsible energy solutions, giving you the critical edge you’re looking for - and none can match what we do.
What is the difference between an energy consultant and an energy broker?
An energy broker is a transactional provider that is primarily focused on helping you to find an energy supply agreement. You experience limited transparency, knowledge-sharing or value. In contrast, high quality energy consultants provide comprehensive, long-term solutions that align with your unique business priorities. At Utilizer, we exemplify the value of an energy consultant with our client-centric approach. From strategic market assessments to environmental reporting, every service is designed to support your goals and drive lasting results.
How do I reduce my energy costs whilst achieving my renewable goals?
Many businesses are grappling with rising energy costs and growing pressure to transition to renewable electricity sources. Utilizer empowers you by exploring long-term renewable Power Purchase Agreements (PPAs), on-site renewable generation, and other cost-effective strategies that lower expenses while increasing your renewable energy commitments. We’ll find the right balance to achieve both financial savings and sustainability.
Which regions and utilities does Utilizer support?
At Utilizer, we provide comprehensive support for businesses Australia-wide, including all states and territories, offering tailored solutions for electricity, natural gas, and LPG. Our expertise ensures that you receive the right energy resources and strategies to meet your specific needs, no matter where your business is located.
How well does Utilizer perform in terms of customer satisfaction?
At Utilizer, we’re proud to have achieved a +72 NPS Score and a 9/10 Highly Satisfied Client Satisfaction Rating from our valued clients in our 2024 client survey. These scores reflect our commitment to providing tailored, high-quality energy solutions that meet your business needs and exceed expectations. We continuously work to enhance client satisfaction, ensuring we deliver exceptional service every step of the way.
Get started
Ready to take control of your energy?
Talk to an independent Utilizer consultant. No obligation, just clear advice on where you could save.