Andre Smith

With almost two decades in the Australian energy sector, Andre brings deep experience in customer experience, strategic relationship management and operational improvement to Utilizer. He has spent his career leading high-value business customer portfolios, helping organisations work through complex billing, compliance and procurement challenges with clarity and confidence.

Andre pairs commercial insight with a customer-first approach and close collaboration. He works with clients to understand their needs, strengthen portfolio performance and deliver practical, data-driven strategies that improve efficiency and outcomes. His background spans CX transformation, tender and bid support, stakeholder leadership and regulatory issue resolution, which gives him a well-rounded view of the issues facing energy users today.

He cares about building strong teams and better processes, and about making sure Utilizer's clients get the guidance, transparency and support they need to take control of their energy future.

Like everyone here, he works to the same standard: we disclose what we earn, we test the whole market, and we stay in the relationship after the contract is signed.