Patrick Simon

As Energy Support Officer at Utilizer, Patrick plays a key role in supporting clients and keeping the delivery of energy services running smoothly. With more than eight years of experience in customer support, he brings a strong focus on responsiveness, problem-solving and positive client outcomes.

Patrick is experienced in resolving complex enquiries, managing support requests and improving internal processes so issues are handled efficiently. His adaptability, technical capability and commitment to client service help make sure clients receive timely, effective support.

Patrick speaks English, Malay and Tagalog, holds certifications from Kaplan Professional, and his work has been recognised with Client Spotlight and Culture Champ awards.

Like everyone here, he works to the same standard: we disclose what we earn, we test the whole market, and we stay in the relationship after the contract is signed.